For example, a counseling session that focuses on resolving an issue may also address improving duty performance. #ARMY EYE PRO REGULATION PROFESSIONAL#Ī session focused on performance often includes a discussion on opportunities for professional growth. Regardless of the purpose or topic of the counseling session, leaders should follow a basic format for preparation, execution, and follow-up. DA Form 4856 (Developmental Counseling Form) provides a useful framework to prepare for counseling. It helps organize the relevant issues to discuss during counseling sessions. Specific Instances of Superior or Substandard Performanceġ-6. Often counseling is tied to specific instances of superior or substandard duty performance. The leader uses the counseling session to convey to the subordinate whether or not the performance met the standard and what the subordinate did right or wrong. Successful counseling for specific performance occurs as close to the event as possible. Leaders should counsel subordinates for exceptional as well as substandard duty performance.ġ-7. Leaders should always counsel subordinates who do not meet the standard. If performance is unsatisfactory because of a lack of knowledge or ability, leader and subordinate can develop a plan for improvement. If failing to meet the standard, teach the subordinate how to meet the standard and recognize patterns of behavior that may keep the subordinate from meeting the standard.Actively listen to the subordinate’s responses (see Chapter 2).Explain the effect of the behavior, action, or performance on the rest of the organization.Address and explain the specific behavior or action-do not address the subordinate’s character.Explain the purpose of the counseling-what was expected and how the subordinate exceeded or failed to meet the standard.When counseling a subordinate for specific performance, leaders take the following actions: Corrective training helps ensure that the subordinate knows and consistently achieves the standard.
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